Eligibility Operations Analyst I

My Florida Families; Florida; Presencial; USD 52.000 - 70.000; Jornada completa

Descripción de la vacante

Florida Department of Children and Families, Office of Economic Self-Sufficiency (ESS), is seeking an OPS Human Services Program Consultant I to support statewide eligibility operations and ensure timely, accurate processing of actions. The role involves researching case actions, identifying barriers, and coordinating with ESS leadership to maintain compliance and efficiency.

Located in Riviera Beach, this OPS position emphasizes independent judgment, attention to detail, and analytical

Formación

• Experience with Florida public assistance programs preferred.
• Ability to analyze case information and data.
• Knowledge of eligibility processing workflows.

Responsabilidades

• Review and process eligibility case actions requiring research or clarification.
• Analyze case information to determine next steps for eligibility actions.
• Identify and resolve case discrepancies and errors.
• Review cases for compliance with policies and requirements.
• Prepare reports and maintain tracking of actions.
• Support quality improvement and statewide initiatives.
• Collaborate with regional and statewide ESS staff.

Conocimientos

Analytical ability

Attention to detail

Effective communication

Independent judgement

Multi-tasking

Data analysis

Microsoft Excel

Research skills

Herramientas

Microsoft Office

Electronic case management systems

Descripción del empleo

Florida Department of Children and Families, Office of Economic Self-Sufficiency (ESS), is seeking an OPS Human Services Program Consultant I to support statewide eligibility operations and ensure timely, accurate processing of actions. The role involves researching case actions, identifying barriers, and coordinating with ESS leadership to maintain compliance and efficiency.

Located in Riviera Beach, this OPS position emphasizes independent judgment, attention to detail, and analytical