Eligibility & Intake Specialist – Front Desk

Express Employment; Wisconsin; On-site; USD 22,000 - 31,000; Full time

Job summary

Express Employment Professionals is hiring an Eligibility Specialist for a well-established organization in Wautoma, WI. This role offers a stable, full-time career in an office setting with opportunities to grow within the company.

We are seeking dependable professionals with a consistent work history who enjoy serving limited and low-income households, providing in-person and phone support, scheduling appointments, and processing online applications.

Qualifications

• 3+ years of consecutive office or administrative experience.
• Demonstrated job stability and strong attendance history.
• Professional customer service and communication skills.
• Strong computer and data-entry skills.
• High attention to detail and confidentiality.
• High school diploma or equivalent.
• Bilingual skills are a plus, but not required.

Responsibilities

• Greet customers professionally at the Front Desk
• Answer and direct phone calls
• Schedule and manage client appointments
• Provide clear information regarding program eligibility
• Process online and on-demand applications
• Maintain confidentiality and detailed records

Skills

Office experience

Customer service

Data entry

Attention to detail

Confidentiality

Bilingual (plus)

Education

High school diploma or equivalent

Job description

Express Employment Professionals is hiring an Eligibility Specialist for a well-established organization in Wautoma, WI. This role offers a stable, full-time career in an office setting with opportunities to grow within the company.

We are seeking dependable professionals with a consistent work history who enjoy serving limited and low-income households, providing in-person and phone support, scheduling appointments, and processing online applications.