Eligibility Specialist

Express Employment; Wisconsin; On-site; USD 22,000 - 31,000; Full time

Job summary

Express Employment Professionals is hiring an Eligibility Specialist for a well-established organization in Wautoma, WI. This role offers a stable, full-time career in an office setting with opportunities to grow within the company.

We are seeking dependable professionals with a consistent work history who enjoy serving limited and low-income households, providing in-person and phone support, scheduling appointments, and processing online applications.

Qualifications

• 3+ years of consecutive office or administrative experience.
• Demonstrated job stability and strong attendance history.
• Professional customer service and communication skills.
• Strong computer and data-entry skills.
• High attention to detail and confidentiality.
• High school diploma or equivalent.
• Bilingual skills are a plus, but not required.

Responsibilities

• Greet customers professionally at the Front Desk
• Answer and direct phone calls
• Schedule and manage client appointments
• Provide clear information regarding program eligibility
• Process online and on-demand applications
• Maintain confidentiality and detailed records

Skills

Office experience

Customer service

Data entry

Attention to detail

Confidentiality

Bilingual (plus)

Education

High school diploma or equivalent

Job description

Job Description

Top Job

Located in Wautoma, WI

Salary: $19.00/hour

Eligibility Specialist

Wautoma, WI | Full-Time

Express Employment Professionals is hiring an Eligibility Specialist for a well-established organization in Wautoma, WI. This role is ideal for someone seeking a stable, full-time, and long-term career in an office setting with opportunities to grow within the company.

We are specifically looking for dependable professionals with a consistent work history who enjoy working in an office environment and building long-term relationships with both clients and coworkers.

Schedule:

Dayshift, Monday - Friday

Wage:

$19.00/hour

As an Eligibility Specialist, you will play a key role in daily operations by providing in-person and phone support to clients, scheduling appointments, and processing online applications. The ideal candidate brings a professional presence, strong administrative skills, and a genuine interest in serving limited and low-income households.

Responsibilities:

• Greet customers professionally at the Front Desk


• Answer and direct phone calls


• Schedule and manage client appointments


• Provide clear information regarding program eligibility


• Process online and on-demand applications


• Maintain confidentiality and detailed records

Required Qualifications:

• Required 3+ years of consecutive office or administrative experience


• Required Demonstrated job stability and strong attendance history


• Professional customer service and communication skills


• Strong computer and data-entry skills


• High attention to detail and confidentiality


• Required High school diploma or equivalent


• Bilingual skills are a plus, but not required