Entry-Level Benefit Programs Specialist: Eligibility

Virginia-Department-of-Social-Service; Marion (VA); On-site; USD 38,000 - 52,000; Full time

Job summary

Virginia Department of Social Services in Virginia seeks an entry-level Benefit Programs Specialist I to assist in determining eligibility for various social services. The role involves training under supervision and progression to Specialist II with a salary increase.

The position requires interviewing clients, explaining program options, processing applications for financial assistance, and evaluating data quality to ensure accurate benefit calculations. Strong communication is essential.

Qualifications

• Entry-level position trained under supervision.
• Determines eligibility for assistance programs and explains requirements.
• Processes applications for financial assistance and diversion.
• Evaluates data for accuracy and completeness.
• Calculates assistance plans and benefit amounts.
• Assesses employability and potential income sources.

Responsibilities

• Interviews individuals to determine initial and continued eligibility.
• Explains temporary assistance programs and need for assistance.
• Processes applications for financial assistance and diversion.
• Evaluates data to ensure accuracy and completeness.
• Computes assistance plans and benefit levels.
• Assesses employability and potential income sources.

Skills

Interview techniques

Math basics

Data collection

Education

High school diploma & training

Tools

Office software

Job description

Virginia Department of Social Services in Virginia seeks an entry-level Benefit Programs Specialist I to assist in determining eligibility for various social services. The role involves training under supervision and progression to Specialist II with a salary increase.

The position requires interviewing clients, explaining program options, processing applications for financial assistance, and evaluating data quality to ensure accurate benefit calculations. Strong communication is essential.