Eligibility & Benefits Programs Specialist II

Virginia AG; Virginia; On-site; USD 46,000 - 49,000; Full time

Job summary

Virginia AG is seeking a Benefits Programs Specialist II to determine and redetermine eligibility for financial assistance, food stamps, medical assistance, and other social services. The role requires independent judgment for complex cases and involves working within policy while consulting supervisors as needed.

Responsibilities include interviewing clients, explaining programs, processing applications, and monitoring cases to reflect accurate benefit levels.

Qualifications

• Experience in Benefit Programs and eligibility determination.
• Proficiency with computer software and hardware used in public assistance programs.
• Completion of required Benefit Programs training or equivalent experience.

Responsibilities

• Interview applicants for assistance and determine initial and continuing eligibility.
• Explain benefit programs and the reasons for assistance.
• Process applications and determine eligibility and benefit levels using automated and manual methods.
• Monitor cases for changes and adjust benefits within guidelines.
• Maintain client records and prepare reports.

Skills

Communication skills

Interviewing

Tools

Automated systems

Job description

Virginia AG is seeking a Benefits Programs Specialist II to determine and redetermine eligibility for financial assistance, food stamps, medical assistance, and other social services. The role requires independent judgment for complex cases and involves working within policy while consulting supervisors as needed.

Responsibilities include interviewing clients, explaining programs, processing applications, and monitoring cases to reflect accurate benefit levels.