Elevator Services Ops Leader

Elevated.; Hagerstown (MD); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Elevated, the leading elevator services provider, seeks a Branch Manager to oversee field operations and uphold safety, quality, and customer satisfaction across routes and repairs.

You will supervise route and repair technicians, administer the safety program, and ensure work aligns with budget and client expectations. Strong leadership and industry knowledge are essential for success.

Qualifications

• Thorough knowledge of elevator industry and general management principles.
• Bachelor's degree (or extensive industry/management experience) or equivalent combination.
• Ability to collect data, establish facts and draw valid conclusions.
• Ability to interpret technical instructions and complex variables.

Responsibilities

• Supervises Route and Repair Technicians direction and training.
• Administers company safety program, including safety audits.
• Visits job sites and performs quality audits to ensure efficiency and cost-effectiveness.
• Identifies issues affecting equipment reliability.
• Uses financial reporting to review routes and callbacks.
• Provides input to sales on scope of work and materials for bids.

Skills

Route management

Customer service

Time management

Attention to detail

Interpersonal skills

Safety program knowledge

Organized

Education

Bachelor's degree or equivalent management experience

Tools

Microsoft Excel

Microsoft Word

Job description

Elevated, the leading elevator services provider, seeks a Branch Manager to oversee field operations and uphold safety, quality, and customer satisfaction across routes and repairs.

You will supervise route and repair technicians, administer the safety program, and ensure work aligns with budget and client expectations. Strong leadership and industry knowledge are essential for success.