Service & Repair Account Manager — Growth & Solutions

thyssenkrupp Elevator; Cerritos (CA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

FSA

401(k) with company match

Vacation and holidays

Parental leave

Tuition reimbursement

Disability insurance

Life insurance

Job summary

TK Elevator in Los Angeles is seeking an Account Manager to support growth through business development, account management, consultative selling, and outstanding client satisfaction.

You will focus on service accounts and repair work, manage a multi-tiered client portfolio, and act as the primary contact within your territory; Bachelor's degree required and 1+ year of B2B sales, Salesforce preferred.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Minimum 1 year of B2B sales experience is required.
• Strong attention to detail with proactive follow-up skills.
• Demonstrated success in a fast-paced environment.
• Outstanding ability to build and nurture relationships with customers, team members, and cross-functional colleagues.
• Excellent time management, organizational, and presentation skills.
• Salesforce experience. (preferred)
• Ability to read and interpret architectural and/or blueprint/drawings. (preferred)

Responsibilities

• Meet revenue and profit goals through impeccable customer service, in-depth company and industry knowledge, capital campaign development, pipeline creation, and consultative selling techniques.
• Manage multi-tiered client portfolio within an assigned territory. Develop and nurture successful client relationships through multiple sources, included a preliminary book of business.
• Utilize strong working knowledge of company products, supplier information, and elevator code requirements.
• Prepare service contract bids and repair job proposals based on proprietary software, cross-functional team support, blueprints, and equipment surveys.
• Works directly with operations team, provides rapid client communication, and nurtures sales team relationships.

Skills

Growth

Account Management

Knowledge

Sales

Team Player

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce experience

Blueprint reading

Job description

TK Elevator in Los Angeles is seeking an Account Manager to support growth through business development, account management, consultative selling, and outstanding client satisfaction.

You will focus on service accounts and repair work, manage a multi-tiered client portfolio, and act as the primary contact within your territory; Bachelor's degree required and 1+ year of B2B sales, Salesforce preferred.