Elevated Server: Guest Experience & Menu Expert

Soho House & Co.; Los Angeles (CA); On-site; USD 21,000 - 39,000; Full time

Benefits offered by this job

Health care + 401K

Paid time off

Career development

Soho Impact

Learning & Development

Cookhouse & House Tonic

Team events

Team meal

Job summary

Soho House & Co. in Los Angeles is seeking a friendly Server to understand menu items, allergies, and guest preferences while delivering elevated service that aligns with Soho House Standards. The Server enters orders into the POS and collaborates with FOH/BOH teams to support guest requests.

A successful candidate maintains a positive attitude, works under pressure, and demonstrates a high level of hospitality and teamwork. Previous server experience is preferred.

Qualifications

• Experience in a similar capacity in fast-paced environments.
• Hospitality-focused with a customer-first approach.
• Ability to follow training schedules and club standards.
• Flexible shifts, including weekends and holidays; works well in a team.

Responsibilities

• Develop and maintain professional relationships with coworkers and management.
• Elevate guest experience by confidently describing menu and specials.
• Inform management of allergies or red flags to mitigate risks.
• Complete check-out reports and obtain sign-off from management.
• Adhere to health, safety, and company policies; ensure proper plating and service.

Skills

2+ years experience

Customer service

POS knowledge

Team player

Tools

POS systems

Job description

Soho House & Co. in Los Angeles is seeking a friendly Server to understand menu items, allergies, and guest preferences while delivering elevated service that aligns with Soho House Standards. The Server enters orders into the POS and collaborates with FOH/BOH teams to support guest requests.

A successful candidate maintains a positive attitude, works under pressure, and demonstrates a high level of hospitality and teamwork. Previous server experience is preferred.