Elevated Server: Guest Experience & Food Pairing Pro

Soho House via Caterer.com; Miami Beach (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health care + 401K

Paid time off

Career development

Team events

Team meal

Job summary

Soho House in Miami Beach is seeking a Server to provide elevated service, educate guests on menu items and allergens, and participate in pre- and post-service duties. You will maintain POS accuracy, collaborate with FOH and BOH teams, and support guest requests with a professional, hospitality-driven approach.

The role requires 2+ years in a similar position, flexibility for weekends/holidays, and a passion for customer service in a fast-paced environment.

Qualifications

• 2+ years in a similar server role
• Ability to work in fast-paced environment
• Excellent guest service and communication skills
• Flexibility to work weekends and holidays
• Ability to take direction and work in a team

Responsibilities

• Understand menu items and allergies to educate guests
• Process orders accurately into POS
• Provide elevated service following standards
• Collaborate with BOH/FOH teams for smooth service
• Suggest menu and beverage pairings to enhance dining experience
• Maintain cleanliness and organization of service areas
• Assist with closing reports and transfers as needed

Skills

POS knowledge

Customer service

Team player

Tools

Point of Sale (POS)

Job description

Soho House in Miami Beach is seeking a Server to provide elevated service, educate guests on menu items and allergens, and participate in pre- and post-service duties. You will maintain POS accuracy, collaborate with FOH and BOH teams, and support guest requests with a professional, hospitality-driven approach.

The role requires 2+ years in a similar position, flexibility for weekends/holidays, and a passion for customer service in a fast-paced environment.