Club Restaurant Server – Elevated Guest Experience

Soho House via Caterer.com; Miami Beach (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health Care + 401K

Paid Time Off

Career Development

Soho Impact

Learning & Development

Cookhouse & House Tonic

Team Events

Team Meal

Job summary

Soho House Miami Beach is seeking a Server to understand and educate members on the menu, allergies, and the Soho House service standards, delivering an elevated and approachable guest experience.

You will collaborate with front and back of house, enter orders into POS, and maintain accuracy and speed during service, ensuring guest satisfaction and seamless operation.

Join us for a role with training, growth opportunities, and competitive benefits while delivering memorable dining experiences.

Qualifications

• Minimum of 2+ years’ experience in similar capacity.
• Thrive in fast-paced, high-volume environments and maintain calm, problem solve under pressure.
• Hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
• Flexible shifts including weekends and holidays as needed.
• Ability to take direction, work in a team environment and autonomously.
• Tips certified and POS knowledge.

Responsibilities

• Develop and maintain professional relationships with coworkers and management, completing checklists on all trained processes learned in Club School.
• Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards.
• Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk.
• Complete all check out reports at the end of each shift and have it double checked and signed by management.
• Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable.
• Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests.
• Assist runners and bussers when possible with expo and service bar tickets to support all table orders.
• Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed.
• Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests.
• Performs other duties as assigned by supervisor/manager

Skills

2+ years experience

High volume service

Hospitable attitude

POS knowledge

Job description

Soho House Miami Beach is seeking a Server to understand and educate members on the menu, allergies, and the Soho House service standards, delivering an elevated and approachable guest experience.

You will collaborate with front and back of house, enter orders into POS, and maintain accuracy and speed during service, ensuring guest satisfaction and seamless operation.

Join us for a role with training, growth opportunities, and competitive benefits while delivering memorable dining experiences.