Elevated Server & Guest Experience Associate

Soho House & Co.; Los Angeles, Northern (CA, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health care + 401K

Paid time off

Career development

Learning & development

Team events

Team meal

Job summary

Soho House & Co. is seeking a Server to educate members and guests on menu items and allergies while delivering an elevated experience aligned with Soho House Service Standards. You will collaborate with FOH/BOH teams, enter orders in POS, and support service excellence throughout shifts.

The Server will maintain a positive attitude, stay detail-oriented, adapt under pressure, and contribute to guest satisfaction while adhering to health and safety policies and company standards.

Qualifications

• Minimum 2+ years experience in a similar role.

Responsibilities

• Serve guests with a high level of hospitality and knowledge of the menu and allergies.

Skills

2+ years experience

Customer service

Team player

Flexible shifts

POS knowledge

Problem solving under pressure

Tools

POS system

Job description

Soho House & Co. is seeking a Server to educate members and guests on menu items and allergies while delivering an elevated experience aligned with Soho House Service Standards. You will collaborate with FOH/BOH teams, enter orders in POS, and support service excellence throughout shifts.

The Server will maintain a positive attitude, stay detail-oriented, adapt under pressure, and contribute to guest satisfaction while adhering to health and safety policies and company standards.