Elevated Server & Bartender: Guest Experience Pro

Soho House & Co.; California (MO); On-site; USD 19,286 - 26,174; Full time

Benefits offered by this job

Health care

401K

Paid time off

Career development

Learning & development

Job summary

Soho House is seeking a Server/Bartender to deliver an elevated guest experience by understanding the menu, allergies, and Soho House Service Standards. You will educate members, collaborate with FOH/BOH teams, and manage orders in the POS system to ensure smooth service.

The role requires a minimum of two years in a similar capacity, the ability to work in a fast-paced, high-volume setting, and a hospitable, team-oriented attitude with flexibility for weekends and holidays.

Qualifications

• Minimum of 2+ years’ experience in similar capacity.
• Thrive in fast-paced, high-volume environments and stay calm under pressure.
• Must be hospitable, approachable and customer-focused.
• Flexibility to work weekends and holidays as needed.
• Ability to work in a team and autonomously.

Responsibilities

• Develop and maintain professional relationships with coworkers and management.
• Elevate dining experience with menu knowledge and pairings to drive sales.
• Communicate allergies or red flags to management and chef.
• Handle checkout reports and ensure accuracy.
• Adhere to health, safety, and company policies.

Skills

POS knowledge

Tips certified

Job description

Soho House is seeking a Server/Bartender to deliver an elevated guest experience by understanding the menu, allergies, and Soho House Service Standards. You will educate members, collaborate with FOH/BOH teams, and manage orders in the POS system to ensure smooth service.

The role requires a minimum of two years in a similar capacity, the ability to work in a fast-paced, high-volume setting, and a hospitable, team-oriented attitude with flexibility for weekends and holidays.