Elevated Restaurant General Manager – Lead Service & Growth

NextGen Hospitality Solutions; Charlotte (NC); On-site; USD 80,000 - 90,000; Full time

Job summary

NextGen Hospitality Solutions in Charlotte, NC, is seeking a Restaurant General Manager to oversee all aspects of operations in a polished casual dining environment. This full-time, on-site role focuses on delivering exceptional service and product quality while optimizing team performance.

You will collaborate with kitchen and front-of-house teams to drive guest satisfaction, manage budgets, and lead staff training.

Qualifications

• Associate degree or equivalent experience in restaurant management.
• Proven track record as a Restaurant Manager or in a similar role.
• Strong knowledge of food and beverage operations.
• Excellent leadership and interpersonal abilities.

Responsibilities

• Oversee daily restaurant operations to ensure high-quality service and customer satisfaction.
• Lead and motivate a diverse team, fostering a positive work environment.
• Implement and maintain standards in line with company policies.
• Monitor inventory, budgets, and financial performance to meet profitability goals.
• Train staff to enhance service quality.
• Engage with customers and promote events and menu offerings.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Communication

Customer service

Problem-solving

Education

Associate degree or equivalent experience in restaurant management

Tools

POS systems

Restaurant management software

Job description

NextGen Hospitality Solutions in Charlotte, NC, is seeking a Restaurant General Manager to oversee all aspects of operations in a polished casual dining environment. This full-time, on-site role focuses on delivering exceptional service and product quality while optimizing team performance.

You will collaborate with kitchen and front-of-house teams to drive guest satisfaction, manage budgets, and lead staff training.