Restaurant General Manager - Polished Casual

NextGen Hospitality Solutions; Charlotte (NC); On-site; USD 80,000 - 90,000; Full time

Job summary

NextGen Hospitality Solutions in Charlotte, NC, is seeking a Restaurant General Manager to oversee all aspects of operations in a polished casual dining environment. This full-time, on-site role focuses on delivering exceptional service and product quality while optimizing team performance.

You will collaborate with kitchen and front-of-house teams to drive guest satisfaction, manage budgets, and lead staff training.

Qualifications

• Associate degree or equivalent experience in restaurant management.
• Proven track record as a Restaurant Manager or in a similar role.
• Strong knowledge of food and beverage operations.
• Excellent leadership and interpersonal abilities.

Responsibilities

• Oversee daily restaurant operations to ensure high-quality service and customer satisfaction.
• Lead and motivate a diverse team, fostering a positive work environment.
• Implement and maintain standards in line with company policies.
• Monitor inventory, budgets, and financial performance to meet profitability goals.
• Train staff to enhance service quality.
• Engage with customers and promote events and menu offerings.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Communication

Customer service

Problem-solving

Education

Associate degree or equivalent experience in restaurant management

Tools

POS systems

Restaurant management software

Job description

Description

NextGen Hospitality Solutions is looking for a passionate and experienced Restaurant General Manager to join our team in Charlotte. This full-time, on-site position offers an exciting opportunity to elevate guest experiences in a polished casual dining environment.

As a Restaurant General Manager, you will oversee all aspects of restaurant operations, ensuring exceptional service and product quality while optimizing team performance. You will play a crucial role in shaping the dining experience we offer to our guests, collaborating closely with our kitchen and front-of-house teams to achieve our strategic goals.

We offer a competitive salary range of $80,000 - $90,000 annually, along with comprehensive benefits and opportunities for personal and professional growth in the vibrant restaurant industry.

Responsibilities

• Oversee daily operations of the restaurant, ensuring high-quality service and customer satisfaction
• Lead and motivate a diverse team, fostering a positive work environment
• Implement and maintain operational and service standards in line with company policies
• Monitor inventory levels and order supplies as needed
• Conduct regular staff training sessions to enhance service quality
• Manage budgets and financial performance to meet profitability goals
• Engage with customers to ensure their needs are met and receive feedback
• Work closely with the marketing team to promote special events and menu offerings
• Ensure compliance with health and safety regulations
• Analyze operational data to identify and resolve issues

Requirements

• Associate degree or equivalent experience in restaurant management
• Proven track record as a Restaurant Manager or in a similar role
• Strong knowledge of food and beverage operations
• Exceptional leadership and team management skills
• Excellent communication and interpersonal abilities
• Strong problem-solving skills and attention to detail
• Ability to work a flexible schedule, including nights and weekends
• Familiarity with restaurant management software and POS systems