Elevate Guest Experience: F&B Server

Hei Hotels Inc.; Waltham (MA); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Free onsite parking

Complimentary meals for hourly staff

Uniform dry cleaning service

Job summary

HEI Hotels and Resorts seeks a friendly F&B Server for the Westin Waltham Boston. You will greet guests, present menus, take and relay orders, and ensure accurate delivery with a focus on guest satisfaction.

Efficiently use the POS system, promote specials, and maintain station cleanliness. This on-site role offers benefits and opportunities within a dynamic hotel team in Waltham, MA.

Qualifications

• Must maintain professional appearance and demeanor at all times.
• Must be a team player and willing to assist colleagues.
• Basic knowledge of food & beverage preparation, service standards, guest relations and etiquette.
• Ability to remember, recite and promote menu items; operate POS.
• Strong verbal and written communication; adapt to different audiences.

Responsibilities

• Greet guests, explain specials and promotions.
• Record and confirm guest orders; input into POS.
• Deliver orders with accuracy and timely service.
• Ensure compliance with alcohol service regulations.
• Maintain cleanliness and setup of station before, during and after shifts.

Skills

Professional appearance

Team player

Food & beverage knowledge

POS familiarity

Communication skills

Tools

POS system

Job description

HEI Hotels and Resorts seeks a friendly F&B Server for the Westin Waltham Boston. You will greet guests, present menus, take and relay orders, and ensure accurate delivery with a focus on guest satisfaction.

Efficiently use the POS system, promote specials, and maintain station cleanliness. This on-site role offers benefits and opportunities within a dynamic hotel team in Waltham, MA.