Electronic Services Specialist - Back-Office Banking Expert

University of Hawaii FCU; Honolulu (HI); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

On-demand pay

Medical Insurance

Dental Insurance

401(k) with employer match

Paid time off 35+ days

Vacation cash-out

Flexible Spending Accounts

Life insurance

Long-term disability

EAP

Bus pass subsidy

Referral bonus

Professional development

Job summary

The University of Hawaii FCU is seeking an Electronic Services Specialist to support back-office electronic services, including ACH, debit/credit card programs, and bill payment. The role focuses on accuracy and reliability in processing transactions and maintaining accounts.

Strong communication skills and MS Office proficiency are essential. UHFCU offers competitive compensation, a comprehensive benefits package, and opportunities for professional development within a community-focused credit

Qualifications

• High School degree or GED is required.
• Two years clerical/financial institution/operations & customer service experience.
• Basic MS Office and financial applications knowledge.
• Excellent verbal and written communication skills.
• Ability to analyze and solve problems.

Responsibilities

• Process ACH, including exceptions and stop payments.
• Handle processing for debit/credit card programs and disputes.
• Process credit card payments and inputs travel notifications for cards.
• Monitor overdrawn accounts and perform account maintenance.
• Respond to bill payment inquiries and assist in audits as needed.

Skills

Verbal communication

Written communication

Analytical thinking

Problem solving

Computer skills

Education

High School diploma or GED

Job description

The University of Hawaii FCU is seeking an Electronic Services Specialist to support back-office electronic services, including ACH, debit/credit card programs, and bill payment. The role focuses on accuracy and reliability in processing transactions and maintaining accounts.

Strong communication skills and MS Office proficiency are essential. UHFCU offers competitive compensation, a comprehensive benefits package, and opportunities for professional development within a community-focused credit