Electronic Services Representative

First Community Credit Union; Chesterfield (MO); On-site; USD 32,000 - 48,000; Full time

Job summary

First Community Credit Union in Chesterfield, MO is seeking an Electronic Services Representative to join our Call Center.

You will answer inbound calls about debit cards, assist with basic financial transactions, and respond to chat and email while delivering friendly, accurate service to members.

The ideal candidate communicates clearly, stays organized in a fast-paced environment, learns new technology quickly, and supports teammates to keep operations running smoothly.

Qualifications

• Excellent communication and interpersonal skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong clerical, analytical, and organizational abilities.
• Ability to multitask and learn new systems quickly.

Responsibilities

• Answer inbound calls primarily regarding debit cards.
• Assist with basic financial transactions.
• Respond to chat and email from members.
• Support department operations with various tasks as needed.

Skills

Communication skills

MS Office & Excel

Clerical/Analytical/Organizational

Multitasking

Learning agility

Job description

Position:Electronic Services Representative

Location: Chesterfield, MO

Job Id:488

# of Openings:1

Electronic Services Representative

There is an immediate opening in our Electronic Services Department for a Call Center Representative. The ideal candidate will enjoy helping people, have great communication skills with both members and co-workers, be proficient in technology across multiple platforms including but not limited to Microsoft Office and Excel, possess strong clerical, analytical, organizational, and multitasking skills and have the capability to learn quickly and work at a fast pace. Duties include answering inbound calls primarily pertaining to debit cards, basic financial transactions, responding to Chat and email, and other various tasks to support the department.