Electronic Services Call Center Specialist

First Community Credit Union; Chesterfield (MO); On-site; USD 32,000 - 48,000; Full time

Job summary

First Community Credit Union in Chesterfield, MO is seeking an Electronic Services Representative to join our Call Center.

You will answer inbound calls about debit cards, assist with basic financial transactions, and respond to chat and email while delivering friendly, accurate service to members.

The ideal candidate communicates clearly, stays organized in a fast-paced environment, learns new technology quickly, and supports teammates to keep operations running smoothly.

Qualifications

• Excellent communication and interpersonal skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong clerical, analytical, and organizational abilities.
• Ability to multitask and learn new systems quickly.

Responsibilities

• Answer inbound calls primarily regarding debit cards.
• Assist with basic financial transactions.
• Respond to chat and email from members.
• Support department operations with various tasks as needed.

Skills

Communication skills

MS Office & Excel

Clerical/Analytical/Organizational

Multitasking

Learning agility

Job description

First Community Credit Union in Chesterfield, MO is seeking an Electronic Services Representative to join our Call Center.

You will answer inbound calls about debit cards, assist with basic financial transactions, and respond to chat and email while delivering friendly, accurate service to members.

The ideal candidate communicates clearly, stays organized in a fast-paced environment, learns new technology quickly, and supports teammates to keep operations running smoothly.