Resource Specialist: Chesterfield

First Community Credit Union; Chesterfield (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

First Community Credit Union is looking for a Resource Specialist for their Chesterfield corporate office. The role involves fielding inbound calls and chats, assisting members with account inquiries, and conducting basic financial transactions. The ideal candidate will have excellent communication, organizational, analytical, and multitasking skills, and thrive in a fast-paced environment.

Qualifications

• Great communication skills with members and co-workers.
• Strong organizational, analytical, and multitasking skills.
• Enjoys working in a fast-paced environment.

Responsibilities

• Field inbound calls and chats to assist members.
• Analyze, research, and resolve inquiries related to member accounts.
• Conduct basic financial transactions.

Skills

Communication skills

Organizational skills

Analytical skills

Multitasking skills

Job description

There is an immediate opening in the Information Center for a Resource Specialist at our Chesterfield corporate office. The ideal candidate will enjoy helping people, have great communication skills with both members and co-workers, possess strong organizational, analytical and multitasking skills and enjoy working in a fast pace environment. Duties include fielding inbound calls and chats to assist members with analyzing, researching and resolving inquiries related to member accounts, conducting basic financial transactions and other various tasks.