Electronic Services & Payments Specialist

Silver State Schools Credit Union; Nevada; On-site; USD 50,000 - 70,000; Full time

Job summary

Silver State Schools Credit Union seeks an Electronic Services Officer at our Las Vegas headquarters to manage EFT, debit and credit card services, dormant accounts, garnishments, IRS levies, ACHs, checks, and wires. You will detect, mitigate, and resolve fraud issues while supporting front-line staff with expert electronic payments knowledge and professional member interactions.

This role emphasizes accuracy and exceptional service.

Qualifications

• Associate's degree in finance or related field.
• 3+ years of experience in card services, payment processing, or financial services operation.
• Solid understanding of card and payment systems such as Visa, Fedline Advantage, ACH, checks, and wires.

Responsibilities

• Process all incoming and outgoing ACH files and related forms.
• Service SSSCU debit and credit card program including disputes and reconciliations.
• Process wires, RTP, and FedNow files; assist with recall requests and investigations.
• Respond to member inquiries with professional service and cross-sell when appropriate.
• Assist with garnishments, levies, and other account servicing tasks.
• Maintain accuracy and adherence to Credit Union policies and procedures.

Skills

Card services

Payment processing

Financial services

Fraud detection

Education

Associate's degree in finance or related field

Certificates: AAP / NCP / ARPR

Job description

Silver State Schools Credit Union seeks an Electronic Services Officer at our Las Vegas headquarters to manage EFT, debit and credit card services, dormant accounts, garnishments, IRS levies, ACHs, checks, and wires. You will detect, mitigate, and resolve fraud issues while supporting front-line staff with expert electronic payments knowledge and professional member interactions.

This role emphasizes accuracy and exceptional service.