Electronic Banking Operations Specialist

Coast360 Federal Credit Union; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

Coast360 Federal Credit Union in the United States is seeking an eServices Specialist to process electronic banking transactions under supervision. Responsibilities include payroll deductions, direct deposit, EFT, ACH, ATM replenishment, ATA, check scanning, wire processing, fraud monitoring, debit card services, and remote deposit capture.

The role requires attention to detail, strong teamwork, and ability to communicate with members.

Qualifications

• High school diploma or GED required; plus two or more years related experience in member/customer service in a financial institution.
• Ability to read and interpret documents; write routine reports and communicate effectively with members and staff.
• Strong attention to detail and the ability to handle electronic banking transactions accurately.

Responsibilities

• Process electronic banking transactions including payroll deductions, direct deposits, EFTs and ACH."
• Post and review ACH/ATM activities; monitor and balance daily reports and update records.
• Process wires (domestic and international) and handle remote deposit capture deposits.
• Review fraud alerts and monitor debit card exceptions; assist with debit card services.
• Cross-sell credit union products and services and respond to member inquiries.

Skills

Customer service

Attention to detail

Teamwork

Education

High school diploma or GED

Job description

Coast360 Federal Credit Union in the United States is seeking an eServices Specialist to process electronic banking transactions under supervision. Responsibilities include payroll deductions, direct deposit, EFT, ACH, ATM replenishment, ATA, check scanning, wire processing, fraud monitoring, debit card services, and remote deposit capture.

The role requires attention to detail, strong teamwork, and ability to communicate with members.