Job Title: Specialized Legal E-Billing Specialist
Location: Atlanta, GA (On-Site - Business Casual)
Schedule: Standard Business Hours (Flexible shifts: 8:00 AM - 5:00 PM, 8:00 AM - 4:30 PM, or 8:30 AM - 5:00 PM | Flexible 30/60-min lunch)
Pay Rate: $28.00 - $30.00/hour (DOE)
Position Overview
We are seeking a detail-oriented Legal E-Billing Specialist to join a supportive, collaborative legal environment. In this role, you will lead the front-end submission, audit verification, and proactively resolve invoice rejections across specialized client e-billing web portals.
This is an exciting, long-term opportunity to join a compassionate firm during a key growth phase, offering incredible work-life balance and the opportunity to contribute directly through an upcoming major enterprise software conversion.
Key Responsibilities & Day-to-Day
- Portal Management & Submissions: Manage client-facing invoice submissions across 1-2 dedicated e-billing platforms (e.g., T360/TimeMetrix 360, Legal X, Collaborati, CounselLink, Passport, Legal Tracker, eBillingHub, etc.).
- Pre-Submission Auditing: Systematically review unsubmitted billing entries and cross-check client billing compliance guidelines prior to digital submission.
- Budget Verification: Audit invoice files to confirm active, approved client budgets are on file.
- Timekeeper Credentialing: Ensure working timekeepers (attorneys/paralegals) are credentialed, properly mapped, and approved within the client portal.
- Rate Auditing: Cross-reference rate cards to identify discrepancies between internal bill rates and agreed-upon client portal rates.
- Error & Rejection Resolution: Proactively troubleshoot, audit, and resolve submission rejections or file errors across 35+ client-designated web portals.
Qualifications & Background
Required Skills:
- Proven experience managing digital workflows and electronic invoice submissions.
- Meticulous attention to detail and accuracy over speed.
- Demonstrated experience with electronic billing systems and error/rejection resolution.
Preferred Skills & Backgrounds:
- Primary: Experience in legal e-billing portals (e.g., T360, Legal X, Collaborati, CounselLink, Passport, Legal Tracker, Acuity ELM, SimpleLegal, eBillingHub).
- Secondary: Backgrounds in Banking, Corporate Tax, Accounting/Auditing, or Insurance managing complex client portal billing.
- Tertiary: High-performing Revenue Cycle / Medical Billers with heavy volume experience, strong analytical aptitude, and rapid adaptability.
Key Attributes for Success
- Accuracy First: Prioritizes thorough auditing and precision over sheer speed.
- Calm Under Pressure: Ability to remain focused and adaptable during peak, high-volume Q4 billing cycles.
- Strong Communication: Proactive in voicing portal updates, rate discrepancies, or compliance issues to leadership.
Why You'll Love This Role
- Great Culture: Join a compassionate, non-hierarchical firm environment that prioritizes team well-being.
- Work-Life Balance: Standard daytime hours with no mandated overtime.
- Long-Term Growth: Long-term contract-to-hire path leading into major system projects and enterprise software conversions.
- Supportive Leadership: Highly supportive management team dedicated to your training and success.