Electronic Billing Manager

Ledgent-Finance-; Boston (MA); On-site; USD 115,000 - 128,000; Full time

Job summary

Ledgent-Finance- in Boston, MA seeks an experienced Electronic Billing Manager to co-lead electronic billing operations, ensuring accuracy, compliance, and efficiency across the billing lifecycle. The role requires strong leadership, legal billing know-how, and proficiency with electronic billing platforms.

The ideal candidate will manage a team of billing specialists, collaborate with attorneys and clients, and drive process improvements while maintaining strict compliance with client

Qualifications

• 7+ years of billing experience, preferably within a law firm or professional services.
• Experience supervising billing personnel.
• Expertise with electronic billing systems and processes.

Responsibilities

• Oversee the electronic billing process from invoice generation to payment tracking.
• Mentor and co-manage a team of billing professionals.
• Serve as liaison between attorneys, clients, and internal departments on billing.
• Prepare and analyze billing reports and revenue metrics.
• Identify process improvements to increase accuracy and efficiency.

Skills

Leadership

Billing expertise

Team management

Financial analysis

Excel proficiency

Education

Bachelor's degree in Accounting/Finance/Business

Tools

Elite 3E

Excel

Billing analytics tools

Job description

Electronic Billing Manager (JN -062026-424310) Boston, Massachusetts

Salary: USD115000 - USD127500 per year

We are seeking an experienced Electronic Billing Manager to co-lead and oversee electronic billing operations, ensuring accuracy, compliance, and efficiency throughout the billing lifecycle. This position is ideal for a proactive leader with strong problem-solving abilities, extensive legal billing experience, and expertise in electronic billing platforms. As the Electronic Billing Manager, you will play a critical role in managing electronic billing operations and leading a team of billing specialists. You will work closely with attorneys, clients, and internal departments to ensure invoices are processed accurately, comply with client billing guidelines, and are submitted in a timely manner. This role requires a strong balance of leadership, technical expertise, financial analysis, and client service.

Key Responsibilities:

Billing Operations Management

• Oversee the electronic billing process from invoice generation through submission and payment tracking.
• Review e-bill submissions for accuracy and compliance with client-specific billing requirements.
• Monitor billing workflows and address submission issues promptly.
• Ensure timely generation, distribution, and resolution of invoices.

Team Leadership

• Co-manage and mentor a team of billing professionals.
• Provide guidance on billing discrepancies, rejections, and appeals.
• Foster a collaborative, high-performing team environment.
• Assist with workflow prioritization and performance management.

Client & Attorney Support

• Serve as a liaison between attorneys, clients, and internal departments regarding billing matters.
• Resolve billing inquiries and discrepancies efficiently.
• Build and maintain strong working relationships to promote client satisfaction.

Financial Analysis & Reporting

• Prepare and analyze billing and revenue reports.
• Track key performance indicators and revenue trends.
• Identify opportunities to improve billing processes and operational efficiency.
• Provide financial insights and recommendations to leadership.

Process Improvement & Compliance

• Ensure adherence to client billing guidelines and internal policies.
• Recommend and implement process improvements to increase accuracy and efficiency.
• Maintain compliance with legal billing standards and best practices.

Qualifications:

Required Experience

• Minimum of 7 years of billing experience, preferably within a law firm or professional services environment.
• Prior experience managing or supervising billing personnel.
• Demonstrated expertise in electronic billing systems and processes.

Education

• Bachelor's degree in: Accounting, Finance, Business Administration, Or a related field

Technical Skills

• Advanced proficiency with Elite 3E billing software (required).
• Strong proficiency in Microsoft Excel.
• Experience with financial reporting and billing analytics tools.
• Strong understanding of electronic billing platforms and client billing guidelines.

Core Competencies

• Excellent leadership and team-development skills.
• Strong communication and interpersonal abilities.
• Exceptional attention to detail and organizational skills.
• Analytical thinking and problem-solving capabilities.Ability to manage multiple priorities in a fast-paced environment.
• Commitment to accuracy, compliance, and client service excellence.

Ideal Candidate Profile:

The ideal candidate will bring a combination of legal billing expertise, leadership experience, and strong technical skills. They will be comfortable collaborating across departments, managing complex billing requirements, and driving continuous improvement within the billing function.