Remote | Multiple Office Locations Available
Matura Farrington is working closely with a national law firm seeking an experienced Senior Billing Coordinator to join its Billing team. This position is responsible for managing high-volume electronic billing activities across a sophisticated client portfolio, including invoice submissions, reductions, appeals, accruals, and issue resolution.
The ideal candidate brings strong law firm e-billing experience, familiarity with multiple third‑party billing platforms, and exceptional attention to detail. This role requires someone who is highly responsive, organized, and comfortable working directly with attorneys, clients, and vendors to resolve complex billing issues.
Position Overview
The Senior Billing Coordinator will manage the electronic submission and tracking of invoices across multiple client platforms while ensuring compliance with client billing requirements.
This individual will take ownership of rejected and reduced invoices, appeals, accrual submissions, and related follow‑up while maintaining accurate documentation and providing visibility into e-billing status and performance.
Key Responsibilities
E‑Billing Operations
- Manage high-volume electronic invoice submissions across multiple client platforms
- Review invoices for compliance with client-specific billing requirements prior to submission
- Monitor invoice status, rejections, reductions, and outstanding issues
- Research rejected or reduced invoices and coordinate appropriate follow-up
- Prepare and submit appeals for billing reductions as necessary
- Manage monthly and quarterly client accrual submissions
- Maintain detailed documentation of client-specific billing requirements and appeal procedures
- Submit invoices, appeals, and accruals through a variety of third‑party e‑billing systems
- Utilize e‑billing management tools to track invoice status, maintain notes, and modify LEDES files
- Maintain accurate records of submissions, outstanding issues, and resolutions
- Generate reports related to invoice status, reductions, appeals, and other e‑billing activity
- Partner with attorneys and administrative professionals to resolve billing discrepancies
- Communicate with clients and third‑party vendors regarding submission and platform issues
- Proactively follow up on rejected invoices and outstanding billing matters
- Clearly communicate requirements, deadlines, and recommended actions to internal stakeholders
- Maintain a high level of responsiveness and follow‑through
Process Improvement
- Identify opportunities to streamline e‑billing workflows and improve efficiency
- Help maintain consistent processes and documentation across client accounts
- Support initiatives designed to improve billing compliance and reduce invoice rejections
- Stay current on evolving client requirements and e‑billing platform functionality
Qualifications
Experience
- 3–5+ years of e‑billing experience within a large law firm environment
- At least 2 years of hands‑on experience working with multiple e‑billing platforms
- Experience managing high‑volume invoice submissions, reductions, appeals, and accruals
- Strong understanding of electronic legal billing processes and client billing requirements
Experience with multiple platforms such as:
- Legal Tracker
- CounselLink
- Tymetrix 360
- Passport
- Legal‑X
- Similar third‑party legal e‑billing systems
Experience with BillBlast or a comparable e‑billing management tool is highly preferred.
Technical Skills
- Familiarity with LEDES billing files and electronic invoice requirements
- Experience with legal billing or financial management systems; Aderant experience strongly preferred
- Proficiency with Microsoft Excel, Outlook, and Word
- Strong technical aptitude and ability to navigate multiple client systems
Core Competencies
- Exceptional attention to detail and accuracy
- Strong organizational and time‑management skills
- Excellent written and verbal communication abilities
- Highly responsive with strong follow‑through
- Ability to independently manage a high‑volume workload and competing deadlines
- Strong problem‑solving and troubleshooting skills
- Professional and service‑oriented when interacting with attorneys, clients, and vendors
- Ability to work effectively in a fast‑paced, collaborative environment
Education
- High school diploma or equivalent required
- Associate's or bachelor's degree preferred
Ideal Candidate Profile
We're looking for a seasoned e‑billing professional who can independently manage a sophisticated portfolio and take ownership of issues from submission through resolution.
The strongest candidates will have large law firm e‑billing experience, exposure to several major e‑billing platforms, and a track record of successfully handling invoice rejections, reductions, appeals, accruals, and LEDES submissions.
Experience with Aderant and BillBlast is particularly attractive. Just as important, this person should be known for being responsive, detail‑oriented, proactive, and persistent when resolving billing issues.