Electronic Banking Administrative Assistant

Century Savings Bank; Vineland (NJ); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO and Sick Time

Paid Holidays

Life Insurance

401k with employer match

Job summary

Century Savings Bank is seeking an Administrative Assistant to support the Deposit Operations Department under the supervision of the AVP/Electronic Banking Manager. Responsibilities include processing debit card disputes, RDC checks, ACH exceptions, bill payments, and new customer setups, ensuring adherence to bank policies and regulatory requirements.

The role also covers online/phone support, statistics maintenance, wire processing, fraud reviews, and coordination with customers and branches

Responsibilities

• Debit Card Dispute Processing
• ATM and Dispute Reconcilements
• Remote Deposit Capture Check Processing
• ACH Exception Item Processing
• Bill Payment Support Case Processing
• ACH Batch Processing
• Debit Card Maintenance Request Processing
• Compromised Card Alert Review and Processing
• Mobile Wallet Processing
• Process Business Banking Maintenance Requests
• Business Online Banking – New Customer Setup
• Business Banking ACH - New Customer Setup
• Business Banking Wire – New Customer Setup
• Remote Deposit Capture – New Customer Setup
• Maintain and Review Business Banking Statistics
• Bank Website- Review and Update
• RDC Fee Processing
• Monthly Statement Message Processing
• Wire Transfer Processing
• Returned Mail Processing
• Online/Telephone Customer and Branch Support (operational and electronic)
• Debit Card Maintenance Request Processing
• Social Security/Medicaid Account Verification Processing
• Fraud Alert Reviews
• Voicemail Response
• Verbal and written communication with customers.
• Assists Deposit Operations as needed.
• Performs other related duties as assigned, within the scope of their authority and expertise, to provide support to all employees and customers of the Bank.

Job description

Position Summary

Under the general supervision of the AVP/Electronic Banking Manager, the Administrative Assistant provides support to the Deposit Operations Department by performing daily tasks that contribute to the optimal delivery and performance of the bank's products and services in conformance with established Bank policies, procedures, strategies, and banking regulations. This position includes, but is not limited to, the following responsibilities:

Role and Responsibilities

• Debit Card Dispute Processing
• ATM and Dispute Reconcilements
• Remote Deposit Capture Check Processing
• ACH Exception Item Processing
• Bill Payment Support Case Processing
• ACH Batch Processing
• Debit Card Maintenance Request Processing
• Compromised Card Alert Review and Processing
• Mobile Wallet Processing
• Process Business Banking Maintenance Requests
• Business Online Banking – New Customer Setup
• Business Banking ACH - New Customer Setup
• Business Banking Wire – New Customer Setup
• Remote Deposit Capture – New Customer Setup
• Maintain and Review Business Banking Statistics
• Bank Website- Review and Update
• RDC Fee Processing
• Monthly Statement Message Processing
• Wire Transfer Processing
• Returned Mail Processing
• Online/Telephone Customer and Branch Support (operational and electronic)
• Debit Card Maintenance Request Processing
• Social Security/Medicaid Account Verification Processing
• Fraud Alert Reviews
• Voicemail Response
• Verbal and written communication with customers.
• Assists Deposit Operations as needed.
• Performs other related duties as assigned, within the scope of their authority and expertise, to provide support to all employees and customers of the Bank.

Benefits include medical, dental, and vision insurance, PTO and Sick time, paid holidays, life insurance, and a 401k with employer match.

See attached job description for additional detail.