Electrical Service Manager - Lead Tech Team & Growth

StrongBuilt Plumbing & Air (NM); Albuquerque (NM); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Weekly pay with incentives

401(k) retirement with company match

Paid time off

Health benefits

Job summary

StrongBuilt Plumbing & Air (NM) is seeking an Electrical Service Manager in Albuquerque, NM. This role leads our team of technicians, ensuring efficient operations and adherence to safety standards. The position offers growth into broader leadership with a focus on service excellence.

You will oversee scheduling, performance reviews, and ongoing coaching while maintaining high quality workmanship and customer satisfaction. Travel up to 25% is expected to support field operations.

Qualifications

• High school diploma or equivalent is required.
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Responsibilities

• Lead, coach, and mentor electrical service technicians to achieve performance goals.
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• Oversee scheduling, routing, and daily assignments for technicians.
• Monitor job progress to ensure timely completion, efficiency, and quality workmanship.
• Provide technical support and problem-solving assistance to technicians as needed.
• Ensure compliance with NEC, OSHA, and local regulations.
• Handle escalated customer concerns with professional, timely resolutions.
• Review estimates, invoices, and recommendations for accuracy and professionalism.
• Track key performance metrics including revenue and customer satisfaction.

Skills

Electrical service leadership

Leadership

Team development

Communication

Problem-solving

Education

High school diploma or equivalent

Associate's or Bachelor's in Business/Management (preferred)

Tools

ServiceTitan

Job description

StrongBuilt Plumbing & Air (NM) is seeking an Electrical Service Manager in Albuquerque, NM. This role leads our team of technicians, ensuring efficient operations and adherence to safety standards. The position offers growth into broader leadership with a focus on service excellence.

You will oversee scheduling, performance reviews, and ongoing coaching while maintaining high quality workmanship and customer satisfaction. Travel up to 25% is expected to support field operations.