Electrical Services Manager — Lead & Grow Team

Mighty Plumbing Heating Air Electric LLC; Denver (CO); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Competitive base salary

Bonus opportunities

Weekly pay

Vehicle or vehicle allowance

Phone and technology provided

Medical, dental, and vision insurance

Life insurance and disability coverage

401(k) retirement plan

Paid time off and holidays

Employee referral program

Leadership training and development

Career growth opportunities

Job summary

Mighty Plumbing, Heating, Air & Electric is seeking an experienced Electrical Service Manager to lead our growing Electrical Department in the Denver Metro area. You will oversee electricians, service technicians, and maintenance personnel while managing daily operations, technician performance, and customer satisfaction.

The ideal candidate will have hands-on leadership, strong electrical expertise, excellent communication, and a track record of developing teams, driving revenue, and improving

Qualifications

• Minimum of 5 years of electrical service, installation, or related industry experience.
• Minimum of 2 years of supervisory or management experience.
• Strong knowledge of residential electrical systems, codes, and safety regulations.
• Proven ability to lead technicians and manage departmental performance.
• Experience managing revenue, productivity, budgets, and profitability.
• Excellent leadership, communication, and problem-solving skills.
• Strong customer service and team-building abilities.
• Experience with field service management software.
• Valid driver's license and acceptable driving record.

Responsibilities

• Lead, coach, and develop electricians, service technicians, and maintenance personnel.
• Oversee daily electrical service, installation, repair, and maintenance operations.
• Manage technician productivity, scheduling, job quality, and customer satisfaction.
• Drive departmental revenue, profitability, and operational performance.
• Monitor KPIs, including revenue, average ticket, conversion rates, labor efficiency, and callbacks.
• Provide technical guidance and support for complex electrical issues.
• Ensure compliance with electrical codes, licensing requirements, OSHA standards, and company safety procedures.
• Review estimates, job costing, inventory, and departmental expenses.
• Coach technicians on customer service, presenting solutions, and ethical sales practices.
• Partner with Talent Acquisition/HR on staffing needs, hiring, onboarding, and employee development.
• Resolve escalated customer concerns and maintain high service standards.
• Collaborate with leadership to improve processes, grow the department, and achieve company goals.

Skills

Electrical service management

Supervisory experience

Leadership

Customer service

Budgeting & P&L

Field service software

Driver's license

Revenue growth focus

Tools

ServiceTitan

Job description

Mighty Plumbing, Heating, Air & Electric is seeking an experienced Electrical Service Manager to lead our growing Electrical Department in the Denver Metro area. You will oversee electricians, service technicians, and maintenance personnel while managing daily operations, technician performance, and customer satisfaction.

The ideal candidate will have hands-on leadership, strong electrical expertise, excellent communication, and a track record of developing teams, driving revenue, and improving