Electrical & Lighting Customer Service Specialist

Lowe's; Saugus (MA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate Discount 10%

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a positive shopping experience in-store. Responsibilities include assisting with locating items, stocking shelves, processing orders, and supporting multiple departments as needed.

This role emphasizes customer interaction, teamwork, and flexibility across duties such as stocking, checkout support, and merchandise preparation in various departments. No relocation required. Training provided.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail tech familiarity

Basic math

Tools

POS systems

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a positive shopping experience in-store. Responsibilities include assisting with locating items, stocking shelves, processing orders, and supporting multiple departments as needed.

This role emphasizes customer interaction, teamwork, and flexibility across duties such as stocking, checkout support, and merchandise preparation in various departments. No relocation required. Training provided.