Customer Service Pro — Electrical & Lighting

Lowe's; Kailua (HI); On-site; USD 24,000 - 27,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate to welcome customers, help them find products, and provide friendly, efficient service in our store. You’ll assist with locating items, stocking shelves, processing orders, and may rotate through departments to meet customer needs.

This role emphasizes customer interaction, product knowledge, and teamwork. Part-time opportunities offer growth and access to Lowe’s benefits and training programs.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities.
• Minimally lift 25lbs unassisted or over 25lbs with or without accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Basic computer skills

Retail technology experience

Basic math

Lift 25 lb

Job description

Lowe’s is hiring a Customer Service Associate to welcome customers, help them find products, and provide friendly, efficient service in our store. You’ll assist with locating items, stocking shelves, processing orders, and may rotate through departments to meet customer needs.

This role emphasizes customer interaction, product knowledge, and teamwork. Part-time opportunities offer growth and access to Lowe’s benefits and training programs.