Customer Service & Home Solutions Specialist

Lowe's Companies, Inc.; Olde West Chester (OH); On-site; USD 2,066,000 - 2,617,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, efficient service. The role spans multiple departments, with opportunities to learn and grow within a busy home improvement retailer.

Responsibilities include assisting customers, stocking, processing orders, and cross-training in other areas to ensure top-notch service. A strong emphasis is placed on teamwork and meeting customer needs in a dynamic store

Qualifications

• 6 Months experience using a computer and common retail technology.
• Reading, writing, and performing basic arithmetic.
• Able to stand for long periods and perform duties that may require lifting up to 75 pounds (team lifts as needed).
• Bi-lingual skills preferred and certifications in related departments are a plus.

Responsibilities

• Welcome customers to Lowe’s and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately.
• Cross-train in other areas of the store to support service.
• Prepare department merchandise according to customer needs (e.g., paint, pipes, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Retail technology

Bi-lingual

Basic math

Physical stamina

Lifting ability

Job description

Lowe’s Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, efficient service. The role spans multiple departments, with opportunities to learn and grow within a busy home improvement retailer.

Responsibilities include assisting customers, stocking, processing orders, and cross-training in other areas to ensure top-notch service. A strong emphasis is placed on teamwork and meeting customer needs in a dynamic store