Electric Utility Client Engagement Lead

Burns & McDonnell; Lexington (KY); On-site; USD 150,000 - 330,000; Full time

Job summary

1898 & Co., part of Burns & McDonnell, seeks a Digital Consulting Client Engagement Manager to partner with electric utility clients, identifying business challenges and delivering technology-driven solutions for efficient operations.

You will drive targeted conversations, capture win components, and translate capabilities into winning proposals while leading teams in complex technology system integrations.

Qualifications

• Bachelor's degree in Computer Science, MIS, Information Technology or related field.
• Minimum 7 years of related experience (3+ years identifying and implementing solutions for broad technology systems is preferred).
• Previous roles that engaged with external customers in a consulting capacity.
• Working with clients to deploy/integrate/adopt operational technology platforms.
• Preparing solutions focused on service definition and growth.
• Developing solutions that lead to results with business impact.
• Developing customer relationships and winning work.
• Advancing organization goals and growth.
• Demonstrated Skills include: combination of technical skills and business acumen applied to solve complex customer challenges.

Responsibilities

• Develop and manage relationships with clients to understand their needs, manage expectations, and facilitate communication.
• Lead client-focused strategies and action plans for consulting services and solution offerings that drive sales.
• Build and maintain effective relationships with new and existing clients, customers, and contractors to develop new business opportunities.
• Collaborate with internal and external partners to develop and execute strategic sales plans for new and existing services.
• Leverage existing customer relationships inside the company to generate warm leads.
• Establish and maintain long‑term business relationships.
• Follow through on quarterly financial goals by building and advancing opportunities through the sales funnel, ensuring customer satisfaction, and repeat business.

Skills

Client relationship mgmt

Sales strategy

Proposal development

Industry knowledge

Leadership

Negotiation

Communication

Team collaboration

Business acumen

Entrepreneurial spirit

Education

Bachelor's degree in Computer Science, MIS, IT or related field

Job description

1898 & Co., part of Burns & McDonnell, seeks a Digital Consulting Client Engagement Manager to partner with electric utility clients, identifying business challenges and delivering technology-driven solutions for efficient operations.

You will drive targeted conversations, capture win components, and translate capabilities into winning proposals while leading teams in complex technology system integrations.