EHR Change & Learning Strategist (Healthcare)

Community Health Systems, Inc.; Franklin (TN); Presencial; USD 85.000 - 115.000; Jornada completa

Descripción de la vacante

Community Health Systems (CHS) is hiring an Organizational Change Management (OCM) & Learning Analyst to join our Electronic Health Record (EHR) Team. This role will support change and learning strategies that drive readiness, adoption, and effective use of EHR products and solutions.

You will assess stakeholder and learning needs, develop enablement solutions, and apply change management practices to support successful implementation and sustainment.

Formación

• Advanced degree or equiv. experience in OD, org psych, learning & development, health admin, or related field.
• Relevant certs in change management, org development, instructional design, learning & development, PM, health informatics are a plus.
• 3-5 years of experience in organizational change, learning, enablement, implementation, or transformation.
• Experience applying change management to assess impacts, build readiness, engage stakeholders, and drive adoption.
• Experience delivering learning strategies for diverse stakeholder audiences.
• Experience collaborating with cross-functional teams to support change initiatives.

Responsabilidades

• Support organizational change and learning strategies for EHR products, healthcare tech initiatives, and organizational transformation.
• Assess change, capability, and learning needs to identify stakeholder impacts, readiness gaps, adoption barriers, and appropriate solutions.
• Partner with clinical, operational, technology, learning and development, and project teams to integrate change and learning activities into implementations, releases, and organizational initiatives.
• Design and coordinate learning and enablement solutions, including role-based training, curricula, job aids, workflow resources, and other learning content using adult learning and instructional design principles.
• Apply change management practices to support stakeholder engagement, readiness, adoption, and sustainment of new technologies, workflows, and processes, including go-live and post-implementation activities.
• Support super user programs by developing enablement resources, coordinating engagement activities, and facilitating ongoing knowledge sharing and adoption.
• Support project governance, learning standards, and operational processes to ensure consistent, high-quality EHR learning and end-user experiences.
• Evaluate learning and adoption effectiveness using feedback, engagement, readiness, and other relevant measures to identify improvement opportunities.
• Apply learning and change management best practices and emerging technologies to enhance learner experience and organizational effectiveness.
• Translate complex clinical, operational, and technical information into clear, actionable learning and change resources and facilitate knowledge sharing across stakeholder groups.
• Maintain accurate project and learning documentation, including plans, materials, assessments, readiness activities, and lessons learned.
• Perform other duties as assigned. Maintain regular and reliable attendance.

Conocimientos

Change management

Learning design

Stakeholder engagement

Curriculum development

Instructional design

Adult learning

Educación

Advanced degree in Organizational Development

Descripción del empleo

Community Health Systems (CHS) is hiring an Organizational Change Management (OCM) & Learning Analyst to join our Electronic Health Record (EHR) Team. This role will support change and learning strategies that drive readiness, adoption, and effective use of EHR products and solutions.

You will assess stakeholder and learning needs, develop enablement solutions, and apply change management practices to support successful implementation and sustainment.