Efficient Office & CRM Operations Coordinator

cyber-idaho; Idaho Falls (ID); On-site; USD 35,000 - 50,000; Full time

Job summary

A dynamic tech firm in Idaho Falls is seeking a reliable Office Coordinator to ensure efficient office operations. The ideal candidate will have significant experience in bookkeeping and office management, along with strong CRM skills. Responsibilities include maintaining organized records, managing phone calls, and supporting the sales team. If you thrive in a fast-paced environment and possess excellent organizational skills, we’d love to hear from you. Join us and make a difference!

Qualifications

• Significant experience with basic bookkeeping principles and office management systems and procedures.
• Experience with customer relationship management systems (CRM).
• Good practical experience with data entry and accounts.

Responsibilities

• Follow office workflow procedures to ensure maximum efficiency.
• Maintain files and records with effective filing systems.
• Manage phone calls and correspondence (e‑mail, letters, packages).
• Perform basic bookkeeping activities and update the accounting system.
• Assist in vendor relationship management.
• Participate in vendor relationship management.

Skills

Basic bookkeeping principles

Customer relationship management systems (CRM)

Data entry

Customer service

Strong communication skills

Organizational skills

Job description

About the Office Coordinator position

Are you a hardworking, highly energetic individual looking for an opportunity to advance your career?If you are a highly organized worker-bee able to thrive in a fast-paced environment, we have the perfect job for you!We are looking for a reliable Office Coordinator willing to help our office operate effectively daily so employees can perform to their highest ability. If you want to join a company and directly impact the overall health and happiness of its employees, we’d love to hear from you!

Office Coordinator responsibilities are:

• Follow office workflow procedures to ensure maximum efficiency
• Maintain files and records with effective filing systems
• Help schedule agendas/travel arrangements/appointments etc. for sales team
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Monitor office expenditures and handle all office contracts (rent, service etc.)
• Perform basic bookkeeping activities and update the accounting system in our CRM
• Deal and direct customers with complaints or issues to the right team members
• Answer Phone calls and log support tickets
• Monitor office supplies inventory and place orders
• Maintain a clean and organized office environment
• Assist in vendor relationship management
• Write office workflows for repetitive tasks
• Help other teams to write and execute office workflows
• Manage files and records in the CRM
• Ensure that all Client records are fully up to date in the CRM
• Enter office expenditures and office contracts payments and details, including rent٫ services in CRM
• Undertake basic bookkeeping activities and update the accounting system
• Manage office supplies inventory and place orders
• Participate in vendor relationship management
• Assist with the setup and execution of crucial internal team and external client meetings
• Represent MOATiT in meetings and at business events
• Visit client offices to conduct a client satisfaction survey

Office Coordinator requirements are:

• Significant experience with basic bookkeeping principles and office management systems and procedures
• Experience with customer relationship management systems (CRM)
• Good practical experience with data entry and accounts
• Experience in customer service – IT / Tech support background will be preferred
• Strong communication and interpersonal skills with exemplary patience and professionalism
• Organized and reliable with prioritizing and multi-tasking abilities
• Ability to follow through on tasks assigned
• Organization skills
• Basic understanding of Computers
• Bookkeeping and Accounting
• Excellent record-keeping and Organization Skills

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