Efficient Office Assistant - Data, Email & Customer Support

M&B Contract Specialties Inc.; Owings Mills (MD); On-site; USD 22,000 - 25,000; Full time

Job summary

M&B Contract Specialties Inc. is seeking an Office Assistant to support the day-to-day operations in Owings Mills, MD. This entry-level role requires good communication, organization, attention to detail, and basic computer skills.

You will handle calls, messages, emails, data entry, filing, quotes, and routine correspondence, with emphasis on reliability, following procedures, and maintaining confidential information.

Qualifications

• Basic computer and email skills required.
• Ability to communicate professionally by telephone and email.
• Good organizational skills with attention to detail.
• Ability to follow instructions and procedures.
• Ability to manage multiple routine tasks.
• Dependable attendance and punctuality.
• Willingness to learn company processes and systems.

Responsibilities

• Answer incoming telephone calls professionally.
• Take accurate messages and direct calls appropriately.
• Check and monitor company email accounts.
• Respond to routine emails using established procedures.
• Forward matters requiring management or project staff attention.
• Check orders for accuracy and completeness.
• Review confirmations and identify missing/incorrect information.
• Follow up on routine order and delivery matters as requested.
• Prepare basic customer quotes using templates and pricing.
• Perform data entry and update records.
• Scan, copy, file, organize, and distribute documents.
• Maintain organized electronic and paper files.
• Assist with routine correspondence and documents.
• Track outstanding items and provide follow-up as requested.
• Provide general administrative support to management and staff.
• Maintain confidentiality of information.
• Perform other admin and office duties as assigned.

Skills

Basic computer skills

Phone & email comms

Organizational skills

Attention to detail

Follow instructions

Multi-tasking

Attendance & punctuality

Willingness to learn

Job description

M&B Contract Specialties Inc. is seeking an Office Assistant to support the day-to-day operations in Owings Mills, MD. This entry-level role requires good communication, organization, attention to detail, and basic computer skills.

You will handle calls, messages, emails, data entry, filing, quotes, and routine correspondence, with emphasis on reliability, following procedures, and maintaining confidential information.