Part-Time Helpdesk Technician – Tech Support

Troy University; Troy (MI); On-site; USD 35,000 - 45,000; Part time

Job summary

Troy University is seeking a Helpdesk Technician in Troy, Michigan. This position involves installing, troubleshooting, and maintaining PC equipment while providing software support in a fast-paced environment.

Ideal candidates will have a high school diploma and some experience in technical support. A positive attitude and team spirit are preferred. This part-time role allows a maximum of 19 hours per week, and is contingent upon a satisfactory background check.

Qualifications

• Some combination of training and experience in PC technical support, or one year of experience as a PC technician.
• Knowledge of commonly-used concepts, practices, and procedures for PC repair.

Responsibilities

• Installing, troubleshooting, repairing and maintaining PC equipment.
• Providing support for a wide variety of software applications.
• Completing requests for new service in a dynamic environment.

Skills

PC technical support

Software application support

Teamwork

Positive attitude

Education

High school diploma or equivalent

Job description

Troy University is seeking a Helpdesk Technician in Troy, Michigan. This position involves installing, troubleshooting, and maintaining PC equipment while providing software support in a fast-paced environment.

Ideal candidates will have a high school diploma and some experience in technical support. A positive attitude and team spirit are preferred. This part-time role allows a maximum of 19 hours per week, and is contingent upon a satisfactory background check.