Educational Technology Support Assistant (Part-Time)

City University of New York

Northern, New York (KY, NY)

Hybrid

USD 21,000 - 28,000

Part time

2 days ago

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Job summary

Baruch College's Educational Technology Office invites applications for a part-time College Assistant. The role supports the Learning Management System Brightspace and other ed-tech tools, handling routine inquiries, maintaining records, and distributing information to faculty, staff, and students.

Schedule: 10-20 hours per week with hybrid in-office requirements. Responsibilities include communications, material preparation, data collection, and event coordination to support course delivery and

Qualifications

Must demonstrate sufficient skills to perform the duties of the assigned tasks.

Responsibilities

Respond to and route faculty emails, phone calls, and service requests related to Brightspace and other educational technology applications.
Prepare instructional materials, announcements, guides, and other documents.
Update webpages, resource repositories, and faculty support documentation.
Proofread, format, and revise documents prior to publication.
Monitor shared departmental inboxes and ensure inquiries are acknowledged and tracked.
Maintain records of support requests and update tickets within CUNY IT Help.
Collect data related to educational technology use and training participation.
Distribute communications regarding technology updates and maintenance.
Conduct outreach to promote workshops and events.
Coordinate registrations and maintain attendance records.