Education Technology Support Specialist

Lakeland School Corporation; Indiana; On-site; USD 35,000 - 50,000; Full time

Job summary

Lakeland School Corporation in Indiana is seeking a technology technician to support faculty, staff, and students with hardware, software, application, and network connectivity issues. You will assist in planning and facilitating professional development focused on using technology in the classroom.

The role requires strong communication and customer service, the ability to diagnose problems, and a commitment to timely, organized work.

Qualifications

• Associate’s degree or equivalent experience required.
• Knowledge of Windows, Mac, and IOS operating systems, as well as laptop and computer hardware repair.
• Ability to troubleshoot and diagnose problems while demonstrating strong communication, interpersonal, customer service and analytic skills.

Responsibilities

• Deploy, repair, and maintain computers, laptops and tablet devices
• Provide Faculty and staff technology related professional development
• Application installation, support & training
• Basic trouble shooting of network login and connectivity issues
• Update the helpdesk database daily
• Assist in inventory control
• All other duties as assigned

Skills

Windows proficiency

Mac proficiency

IOS proficiency

Troubleshooting

Customer service

Time management

Organizational skills

Education

Associate’s degree or equivalent experience

Job description

Lakeland School Corporation in Indiana is seeking a technology technician to support faculty, staff, and students with hardware, software, application, and network connectivity issues. You will assist in planning and facilitating professional development focused on using technology in the classroom.

The role requires strong communication and customer service, the ability to diagnose problems, and a commitment to timely, organized work.