Education Tech Support Specialist

St. Joseph County ISD

Centreville (MI)

On-site

USD 31,000 - 35,000

Full time

2 days ago
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Job summary

St. Joseph County ISD is seeking an Technology Support Specialist to install, repair and support hardware, software and Internet services across educational environments.

The role covers Windows, MacOS, iOS, Android, Linux, ChromeOS and cloud apps like GSuite and Microsoft 365. You will help end users, maintain equipment inventories, and assist with classroom tech including Chrome devices, SIS logins, and printer support.

Qualifications

  • Associate degree or relevant experience in information systems.
  • 1–3 years in a related field.
  • Excellent customer service and communication skills.
  • Educational environment experience preferred.
  • Experience maintaining and troubleshooting hardware/software.

Responsibilities

  • Respond to end user inquiries via ticket system; diagnose hardware, software, and network issues.
  • Maintain inventory of devices for districts and update documentation.
  • Assist students with logging into systems (SIS) and use Google Workspace tools.
  • Support printers, AV equipment, and classroom technology across sites.
  • Work with IS team to procure devices per district policies.
  • Provide end-user training and share knowledge with colleagues.

Skills

Windows/macOS/Linux support
Network basics
Customer service
Communication skills
Teamwork
Flexible schedule

Education

Associate degree in Information Systems
A+ certification
Network+ certification

Tools

GSuite for Education
Microsoft 365
Google Admin
ChromeOS management

Job description

St. Joseph County ISD is seeking an Technology Support Specialist to install, repair and support hardware, software and Internet services across educational environments.

The role covers Windows, MacOS, iOS, Android, Linux, ChromeOS and cloud apps like GSuite and Microsoft 365. You will help end users, maintain equipment inventories, and assist with classroom tech including Chrome devices, SIS logins, and printer support.

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