Education Technology Support Specialist

The Bronx; Seattle (WA); Vor Ort; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision coverage

Zusammenfassung

Scion Staffing, Inc. is seeking a Technology Specialist for a charter school network, based in Seattle, WA. The role focuses on hands-on technology support for educators, students, and staff with Windows and Chromebooks, Google Workspace, and AV equipment.

You will troubleshoot devices, manage accounts, support digital learning platforms, and contribute to technology projects. Entry-level IT skills with a customer-service mindset are ideal for growth in an educational setting.

Qualifikationen

• 0–4 years of relevant experience.
• Exposure to or foundational knowledge of Tier 1/2 IT support, Windows OS, Chromebooks, Google Workspace, hardware/software troubleshooting, printers, AV equipment, and basic networking.

Aufgaben

• Provide Tier 1 and Tier 2 technical support to educators, students, and staff.
• Serve as primary technical contact for assigned school sites.
• Install, configure, troubleshoot, repair, and maintain Windows laptops and Chromebooks.
• Troubleshoot printers, projectors, AV equipment, and video conferencing tech.
• Support internet content-filtering tools and Google Workspace administration.
• Manage technology inventory and records; assist with warranty issues.
• Support meetings, events, and school activities with technology setup and live help.
• Assist with VMware environments and network troubleshooting as needed.

Kenntnisse

Tier 1/2 IT support

Windows OS

Chromebooks

Google Workspace

Networking basics

Helpdesk/ticketing

Multisite support

Tools

VMware

Google Apps Script

Gemini Pro

Jobbeschreibung

Scion Staffing, Inc. is seeking a Technology Specialist for a charter school network, based in Seattle, WA. The role focuses on hands-on technology support for educators, students, and staff with Windows and Chromebooks, Google Workspace, and AV equipment.

You will troubleshoot devices, manage accounts, support digital learning platforms, and contribute to technology projects. Entry-level IT skills with a customer-service mindset are ideal for growth in an educational setting.