Education Programs & Onboarding Coordinator

SOA; Chicago, Northern (IL, KY); Hybrid; USD 37,000 - 40,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Professional development and tuition/費

Health and wellness support

Disability coverage

Diversity and inclusion

Job summary

SOA in Chicago, IL is seeking a capable Administrative Coordinator to support the Education Content Development team. You will coordinate contractor onboarding, assist education committees, and maintain program operations to promote the actuarial education pathway.

The role requires strong organizational skills, 2–3 years of administrative experience, and project management ability, with proficiency in Microsoft Office. This is a hybrid role with a focus on efficiency and data handling.

Qualifications

• Bachelor's degree preferred or equivalent experience
• 2-3 years of administrative experience
• 2 years of project management experience
• Strong listening, verbal and written communication skills
• Detail orientation with the ability to manage multiple projects simultaneously
• Exceptional organizational, prioritization, and time-management skills
• Ability to work independently, manage competing priorities, and meet deadlines
• Demonstrated effective professional judgment, ability to plan, follow through on tasks and execute work effectively
• Demonstrate proficient data management skills, including the ability to organize, manipulate, analyze, and present data to support a variety of projects and operational initiatives
• The ability to work with sensitive, proprietary and highly confidential information
• Effective interpersonal, collaboration and relationship management skills
• Proficiency in Microsoft Office and the ability to adapt to new software

Responsibilities

• Manage the end-to-end onboarding process for contractors.
• Coordinate contract execution and onboarding requirements.
• Maintain accurate contractor records and prepare data for contracting and management systems.
• Ensure completion of required training, documentation, and provide system access.
• Monitor onboarding status and resolve outstanding requirements to keep onboarding activities on schedule.
• Serve as a primary point of contact for contractors throughout the onboarding process.
• Identify opportunities to improve onboarding processes and operational efficiency.
• Support education volunteer committees by administering polls and scheduling calls as needed.
• Maintain committee lists of active education volunteers and ensure proper access to necessary systems.
• Serve as resource for committee members by answering questions related to SOA policies, reimbursement issues, meeting details, etc.
• Provide administrative support to education committees on an ongoing basis.
• Post course materials for committees onto shared document site as needed.
• Send out communications, such as meeting details to volunteer committees and confirm new volunteer/contractor assignments.
• Prepare shipments of course materials to arrive in a timely manner for committee meetings.
• Coordinate reservation of equipment or audiovisual needs with IT department as needed.
• Perform other administrative duties in relation to supporting the education system
• Support volunteer onboarding activities by coordinating required documentation, tracking completion of training requirements, and facilitating access to necessary systems and resources.
• Maintain and update travel, reimbursement, and related administrative documentation on yearly basis.
• Assist with a variety of departmental projects and priorities, adapting to evolving business needs and contributing to the successful execution of education initiatives.
• Work to develop, document, and refine business processes and workflows to improve efficiency and overall program effectiveness.

Skills

Administrative experience

Project management

Communication skills

Time management

Data management

Microsoft Office

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

SOA in Chicago, IL is seeking a capable Administrative Coordinator to support the Education Content Development team. You will coordinate contractor onboarding, assist education committees, and maintain program operations to promote the actuarial education pathway.

The role requires strong organizational skills, 2–3 years of administrative experience, and project management ability, with proficiency in Microsoft Office. This is a hybrid role with a focus on efficiency and data handling.