Education Operations & Automation Specialist

Relativity; Arizona; Hybrid; USD 66.000 - 100.000; Vollzeit

Zusammenfassung

Relativity is seeking a Specialist to support education program execution, handling operational tasks and improving processes through automation and AI. You will manage scheduling, LMS updates, and stakeholder communications across education initiatives.

The role emphasizes cross-functional collaboration, program management, and continuous improvement to scale workflows and reduce manual effort. Strong communication and detail orientation are essential for success.

Qualifikationen

• 1-3 years' experience in related roles.
• Strong attention to detail and excellent communication.
• Basic experience with Skilljar and AI tools.
• Preferred experience with Salesforce and Skilljar.

Aufgaben

• Support workspace creation, scheduling, and LMS updates.
• Review and manage flagged candidate attempts.
• Scrub and answer customer inquiries about education programs.
• Execute training and certification contracts with Finance and Legal input.
• Run program logistics and create SOPs; facilitate trainings and webinars.

Kenntnisse

Collaboration

Communication

Needs Assessment

Process Improvements

Program Management

Relationship Building

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Tools

Salesforce

Skilljar

Jobbeschreibung

Relativity is seeking a Specialist to support education program execution, handling operational tasks and improving processes through automation and AI. You will manage scheduling, LMS updates, and stakeholder communications across education initiatives.

The role emphasizes cross-functional collaboration, program management, and continuous improvement to scale workflows and reduce manual effort. Strong communication and detail orientation are essential for success.