Education IT Technician – School Network & Support

Knowsley Libraries; Stockbridge (GA); On-site; USD 30,000 - 41,000; Full time

Job summary

Meadow Park School is seeking an IT Technician to manage and maintain the curriculum network and provide first line IT support to pupils and staff. You will lead on whole school IT systems, ensuring they operate at an optimum level.

The successful candidate will be the point of contact for staff technical issues, diagnose and resolve faults on PCs, laptops, tablets and printers, and administer the school’s Microsoft 365 and Google Workspace environments. DBS and safeguarding checks apply.

Qualifications

• Proven experience providing IT support in an educational setting.
• Ability to manage school-wide IT systems and documentation.
• Commitment to safeguarding and child welfare.

Responsibilities

• Be the point of contact for staff Technical Issues, recording all jobs and prioritising tasks accordingly
• Detect, diagnose and resolve most PC, laptops, tablets, printers and peripheral device faults
• Manage the Active Directory for the school network, ensure key services such as DHCP/ DNS/ Group Policy & Print Services are up to date
• Develop a maintenance/refresh schedule
• Able to support the schools MIS system (Arbor)
• Maintain accurate asset and disposal registers
• Administer the schools Microsoft 365 and Google Workspace online environments

Skills

IT Support

Active Directory

Microsoft 365

Google Workspace

Arbor MIS

Education

Relevant IT qualification or equivalent

Tools

DHCP/DNS/Group Policy

Job description

Meadow Park School is seeking an IT Technician to manage and maintain the curriculum network and provide first line IT support to pupils and staff. You will lead on whole school IT systems, ensuring they operate at an optimum level.

The successful candidate will be the point of contact for staff technical issues, diagnose and resolve faults on PCs, laptops, tablets and printers, and administer the school’s Microsoft 365 and Google Workspace environments. DBS and safeguarding checks apply.