Education IT Support Technician (Tier 1)

Southeast Delco School District; Sharon Hill (Delaware County); On-site; USD 3,175,000 - 3,244,000; Full time

Job summary

Southeast Delco School District is seeking an IT Tech Support for Harris School in Sharon Hill, PA. The role involves assisting district staff with hardware and software needs, performing Tier 1 troubleshooting, and supporting classroom technology.

The position requires a high school diploma and about 2 years of IT experience; an associate degree or higher is preferred. The starting rate aligns with Federation of Support Staff; 12-month, full-time employment is offered.

Qualifications

• Familiarity with Windows-based operating systems.
• Knowledge of MacOS/iOS systems.
• Must possess excellent interpersonal skills.
• Ability to operate a variety of office equipment.

Responsibilities

• Provide PC/Laptop installation, configuration, troubleshooting, and repair.
• Assist with Tier 1 basic support of wireless and wired networks.
• Assist in classrooms to operate equipment and implement activities.
• Submit technology work orders and coordinate with manufacturers as needed.
• Maintain building printers by replacing ink cartridges.

Skills

Windows OS

MacOS/iOS

Interpersonal skills

Office equipment operation

Education

HS diploma or GED

2 years IT experience

Associates degree or higher (IT)

CompTIA A+/Net+/Sec+ or equivalent

Job description

Southeast Delco School District is seeking an IT Tech Support for Harris School in Sharon Hill, PA. The role involves assisting district staff with hardware and software needs, performing Tier 1 troubleshooting, and supporting classroom technology.

The position requires a high school diploma and about 2 years of IT experience; an associate degree or higher is preferred. The starting rate aligns with Federation of Support Staff; 12-month, full-time employment is offered.