Education IT Support Specialist

St. Mary's County Public Schools; Leonardtown (MD); On-site; USD 56,000 - 84,000; Full time

Job summary

St. Mary’s County Public Schools (Information Technology Services) in Leonardtown, MD seeks two Computer Support Specialists. The role covers installation, maintenance, and repair of computers, mobile devices, and AV systems, with IT Help Desk support across multiple sites.

Salary ranges from $55,833 to $84,460, based on the EASMC-ESP salary schedule. A high school diploma or GED is required; an associate degree or three years of experience in a related field is acceptable, with several

Qualifications

• High School Diploma or GED required.
• Possess one of the listed certifications or three years of independent computer support experience.
• Valid driver’s license with limited MD points and clean record.

Responsibilities

• Diagnose, troubleshoot, repair, install, and maintain computers, mobile devices, and audiovisual systems.
• Install and upgrade computer hardware and software.
• Respond to repair emergencies as needed.
• Provide IT Help Desk support across sites.
• Travel between locations with county vehicle reimbursements when required.
• Provide timely customer service and follow safety rules.

Skills

Customer service

Time management

Communication

Collaboration

Physical stamina

Education

High School Diploma or GED

Associate degree in related field

Three years computer support experience

Tools

Windows OS

Microsoft Office

Google Apps

LAN/WAN hardware

TCP/IP networking

Job description

St. Mary’s County Public Schools (Information Technology Services) in Leonardtown, MD seeks two Computer Support Specialists. The role covers installation, maintenance, and repair of computers, mobile devices, and AV systems, with IT Help Desk support across multiple sites.

Salary ranges from $55,833 to $84,460, based on the EASMC-ESP salary schedule. A high school diploma or GED is required; an associate degree or three years of experience in a related field is acceptable, with several