Education AI Solutions Engineer: Transforming Higher Ed

Salesforce; Phoenix (AZ); On-site; USD 135,000 - 180,000; Full time

Benefits offered by this job

Time off programs

Medical

Dental

Vision

Mental health support

Parental leave

Life and disability insurance

401(k)

Employee stock purchasing program

Job summary

Salesforce is seeking an Account Solution Engineer for the Global Public Sector Education team in Phoenix, AZ. You will collaborate with account executives, product experts, and partners to tailor demonstrations and solutions that address higher education challenges, from discovery to proof of concept.

This role demands deep knowledge of CRM, AI-driven data products, and the ability to translate educational workflows into scalable technical solutions.

Qualifications

• Bachelor-level or higher degree in CS/SE/MIS or related.
• 7+ years in Salesforce or CRM with education focus.
• 5+ years in solution engineering/consulting or equivalent.

Responsibilities

• Lead technical aspects of the sales cycle from discovery to close.
• Align solutions to higher education challenges and goals.
• Create demonstrations and tailored proposals showcasing Salesforce value.

Skills

CS/SE/MIS degs (B.S./M.S./PhD)

7+ years CRM/Salesforce in education

5+ years solution engineering/consult

AI/Data certifications

education operations knowledge

strong technical demos

clear communication & presentations

RFP/proposal experience

travel ~40%

Salesforce certifications

Agentforce for Education / Industry/Om

Education

B.S., M.S. or PhD in Computer Science, Software Engineering or MIS

Tools

Salesforce

Agentforce for Education

Salesforce Industries (Vlocity)

OmniScript

Industry Common Components

Job description

Salesforce is seeking an Account Solution Engineer for the Global Public Sector Education team in Phoenix, AZ. You will collaborate with account executives, product experts, and partners to tailor demonstrations and solutions that address higher education challenges, from discovery to proof of concept.

This role demands deep knowledge of CRM, AI-driven data products, and the ability to translate educational workflows into scalable technical solutions.