ED Unit Coordinator — Patient Services & Admin Support

Nicklaus Children's; Miami (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

Miami Children’s Hospital is seeking a Unit Coordinator for the ED to provide frontline administrative support, greet patients and families, and coordinate clerical tasks under RN supervision.

The role emphasizes strong communication, multitasking, and collaboration with nursing staff, with a focus on maintaining orderly records and efficient patient flow in a fast-paced pediatric ED.

Qualifications

• Strong verbal and written communication skills.
• Ability to manage multiple priorities and multitask in a fast-paced ED.
• Proficiency with basic office software and printers.

Responsibilities

• Promptly answers patient calls and transfers information to resolve issues.
• Greets patients and visitors; provides administrative support to clinical teams.
• Maintains nursing station organization and inventory; orders supplies.
• Maintains non-electronic patient records for code blue and trauma documentation.
• Scans consents and routes consultations.
• Ensures mobile computers are charged and functional nightly.
• Maintains accuracy of patient placement and unit spreadsheets.

Skills

Verbal communication

Written communication

Problem solving

Multitasking

Collaboration

Computer literacy

Education

High school education or equivalent

Unit Secretarial course or medical terminology course

Job description

Miami Children’s Hospital is seeking a Unit Coordinator for the ED to provide frontline administrative support, greet patients and families, and coordinate clerical tasks under RN supervision.

The role emphasizes strong communication, multitasking, and collaboration with nursing staff, with a focus on maintaining orderly records and efficient patient flow in a fast-paced pediatric ED.