ED Unit Coordinator: Front Desk & Patient Care Liaison

Boston Medical Center (BMC); Boston (MA); On-site; USD 27,000 - 36,000; Part time

Job summary

Boston Medical Center (BMC) is seeking an ED Unit Coordinator for the Adult Emergency department on a part-time basis. You will greet patients and visitors, coordinate front desk activities, manage communications, and support patient flow and documentation.

Uphold high standards of customer service, accuracy in data entry, and collaboration with the clinical team. Prior clerical experience in a healthcare setting is preferred.

Qualifications

• One to two years of clerical experience preferred.
• Must be able to communicate effectively in English.
• Proficient with basic office software and hospital information systems.

Responsibilities

• Greet and direct patients, families, visitors and staff with courteous service.
• Coordinate front desk/office support and perform clerical duties for the department.
• Answer phone calls, manage inquiries, and respond to messages promptly.
• Enter and verify patient information in computer systems; print reports and schedule appointments.
• Assist in admitting, discharge and transfer processes as needed.

Skills

Customer service

Office software

Communication

English proficiency

Medical terminology

Education

High school diploma or GED

Tools

SEM

IDX

SDK

Job description

Boston Medical Center (BMC) is seeking an ED Unit Coordinator for the Adult Emergency department on a part-time basis. You will greet patients and visitors, coordinate front desk activities, manage communications, and support patient flow and documentation.

Uphold high standards of customer service, accuracy in data entry, and collaboration with the clinical team. Prior clerical experience in a healthcare setting is preferred.