ED Unit Secretary: Patient Experience & Admin Support

Nicklaus Children's; Fort Lauderdale (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Miami Children’s Hospital in Fort Lauderdale is seeking a Unit Secretary for the ED to support the nursing team with administrative duties, greeting patients, and handling documentation and supplies. This full-time daytime role emphasizes customer service and efficient clerical tasks in a fast-paced pediatric emergency environment.

Under RN supervision, you will manage calls, coordinate patient placement, maintain records, and assist with unit operations while upholding patient rights and

Qualifications

• High school graduation or equivalent, or graduate of accredited unit secretary program.
• Fluent in Spanish preferred.
• Graduate of a Unit Secretarial course or medical terminology course preferred.
• Previous experience as a Secretary or Administrative Assistant preferred.
• Proficient in Microsoft Office (Word, Excel, and PowerPoint).
• Previous healthcare experience preferred.

Responsibilities

• Prompts calls and transfers; obtains information to resolve requests.
• Greets patients, families, and visitors; provides administrative support.
• Provides the guest with a Welcome Packet and orients to patient care area.
• Maintains nursing station organized and supplies.
• Maintains non-electronic patient records for code blue and trauma.

Skills

MS Office

Multitasking

Communication

Customer service

Spanish language (preferred)

Education

High school diploma

Unit secretary program

Tools

Microsoft Office

Job description

Miami Children’s Hospital in Fort Lauderdale is seeking a Unit Secretary for the ED to support the nursing team with administrative duties, greeting patients, and handling documentation and supplies. This full-time daytime role emphasizes customer service and efficient clerical tasks in a fast-paced pediatric emergency environment.

Under RN supervision, you will manage calls, coordinate patient placement, maintain records, and assist with unit operations while upholding patient rights and