ED Registration Specialist — Fast, Patient-Centric Check-In

DCH Health System; Tuscaloosa (AL); On-site; USD 28,000 - 42,000; Full time

Job summary

DCH Health System in Tuscaloosa, AL is seeking an ED Registrar responsible for efficient pre-admission and admission processes in the emergency department. The role requires polished verbal and written communication and a patient-centered approach to handle urgent situations with care.

You will verify insurance, collect estimates and co-pays, enter demographics into the EHR, coordinate with medical staff, and ensure compliance with HIPAA and Joint Commission standards.

Qualifications

• High School Diploma or GED required.
• Healthcare or customer-facing experience preferred.
• CHAA/CRCR certifications preferred.

Responsibilities

• Handle patient intake, registration, and data entry promptly.
• Verify insurance, obtain authorizations, and explain financial responsibility.
• Collect co-pays and provide self-pay estimates per policy.
• Maintain confidential patient records in the EHR.
• Coordinate with ED staff to ensure smooth admissions.
• Assist with discharge instructions and patient navigation.

Skills

Communication

Empathy

Professionalism

Flexibility

Cultural Competency

Attention to Detail

Problem-Solving

Organizational Skills

Insurance Knowledge

Education

High School Diploma or GED

Tools

EHR systems

Time & Attendance software

Job description

DCH Health System in Tuscaloosa, AL is seeking an ED Registrar responsible for efficient pre-admission and admission processes in the emergency department. The role requires polished verbal and written communication and a patient-centered approach to handle urgent situations with care.

You will verify insurance, collect estimates and co-pays, enter demographics into the EHR, coordinate with medical staff, and ensure compliance with HIPAA and Joint Commission standards.