ED Registration Supervisor - Evening Shift

Children's of Alabama; Birmingham (AL); On-site; USD 50,000 - 70,000; Full time

Job summary

Children's of Alabama in Birmingham is seeking a Supervisor for Emergency Department Patient Access to oversee the daily operations of the ED Patient Access team. This role ensures timely registration of emergency patients while providing top-tier customer service in stressful situations.

The ideal candidate should have knowledge of insurance verification, medical terminology, and experience with the Epic system. A high school diploma is essential, and prior experience is preferred. Flexibility in work locations and roles is required.

Qualifications

• Experience/knowledge of insurance verification and medical terminology.
• Strong customer service skills and ability to work independently are essential.
• Experience with patient registration applications is preferred.

Responsibilities

• Oversee daily operations and staff of the Emergency Department Patient Access team.
• Ensure timely, accurate, and efficient registration of emergency department patients.
• Provide excellent customer service in high-pressure situations.

Skills

Insurance verification

Medical terminology

Epic system

Customer service

Ability to work independently

Education

High School Diploma or Equivalent

Tools

Patient registration applications

Epic

Job description

Children's of Alabama in Birmingham is seeking a Supervisor for Emergency Department Patient Access to oversee the daily operations of the ED Patient Access team. This role ensures timely registration of emergency patients while providing top-tier customer service in stressful situations.

The ideal candidate should have knowledge of insurance verification, medical terminology, and experience with the Epic system. A high school diploma is essential, and prior experience is preferred. Flexibility in work locations and roles is required.